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| Keywords: COLES CUSTOMER CARE PO BOX 480 GLEN IRIS VIC 3146 AUSTRALIA Attention: Mr. John Durkan Chief Executive Officer 1. WHY DOESN'T THIS SUPERMARKET SELL CARROT JUICE? 2. WHY DOESN'T THIS SUPERMARKET PROMOTE PARTNER BRANDS THAT GIVE POINTS TO REWARD CARD? Dear Mr. Durkan, 1. Woolworths carry carrot juice. What are the opportunity cost and impact on your salary increment due to loss sales from not selling carrot juice? Please kindly consider this feedback for your merchandising decisions for all COLES stores throughout Australia. 2. There are no Flybuy points for Optus. There are Flybuy points for Telstra. Would it max out the profits of the telecom company and COLES if COLES replace Optus with Telstra? Imagine that if you are the customer, would you be more interested to get a phone plan if you could get rewards points on top of paying for the plan versus no additional incentives? It's like seeing Pepsi sold in a Coca Cola vending machine. Please kindly consider replacing OPTUS with TELSTRA. retail technology transportation signs foodanddrinks | ||||
