Keywords: BOSE CORPORATION
100 THE MOUNTAIN RD
FRAMINGHAM, MA 01701
USA
Attention:
Mr. Amar Bose
Chief Executive Officer
TV SYSTEM WITH MISSING REMOTE TO TURN ON SOUND FAILED TO IMPRESS CUSTOMERS
Dear Mr. Bose,
I wish you well.
I am a fan of Bose. I was shopping at MYER, Bourke Street, Melbourne City, Victoria, Australia (see photos enclosed) and I noticed that the BOSE display speakers and the display TV + sound systems are missing a user control interface (remote or buttons) to enable the user to interact with the BOSE system.
This may seem like a minor detail, but devil is in the detail and often it is just one key point that influence the consumer choice to purchase brand A from brand B.
I hope that you could use the powers vested in you to influence all BOSE retailers around the world to implement a user control interface where users could interact and bedazzled by the marvellous BOSE system at the touch of a button in the absence of a sales rep which happens most of the time.
I seek no remuneration and I hope you will take this feedback positively as a goodwill gesture from me. retail melbourne australia retail melbourne australia |