Keywords: 28 September 2015
Myer Support Office
800 Collins Street
Docklands VIC 3008
Attention:
Chief Executive Officer
Faulty Lighting on Overhead Floor Map in MYER – Lift 8
Dear Sir/Madam,
I hope this letter finds you well.
I was shocked to discover that the lighting illuminating the overhead floor directory was faulty (Bourke Street – Melbourne City – Victoria- Australia – Lift 8). This creates a problem that made view on parts of the map difficult to see. Imagine that you are the customer, would you be inclined to explore other floors if you do not know what lies within those floors?
This leads to opportunity cost; loss of sales; profits and reduction of your salary increment.
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