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| Keywords: retail technology transportation signs food and drinks foodanddrinks to organise toorganise Fitness First Ltd 58 Fleets Lane Poole Dorset BH15 3BT United Kingdom Attention: Chief Executive Officer 12 January 2016 1. Missing Sign beside Shower Buttons needed to prevent shocking customers with unexpected water temperature = reduction of your Salary Increments 2. Broken / Fallen Locker 27's Clothing Hanger needs Fixing Dear Sir/Madam, I hope this letter finds you well. I refer to the Photos Attached – Australia, Melbourne CBD, Melbourne Central Mall, Fitness First. 1. Imagine that as you approach the overhead shower in the sauna area, you are greeted by 2 buttons to control the water flow for the shower. However there are no sign to tell you which button is for the warm/hot water or cold water. As the water showered on you, you will most likely be shocked by the unexpected water temperature = negative customer experience = loss of more than one customer and his/her circle of influence = reduction of sales/profits = Most Importantly Significantly reduction of your salary Increments and reduced Bonus Payouts. 2. Would you please fix Locker 27 at Melbourne Central Mall = negative customer experience = loss of sales/profits. Fitness First Ltd 58 Fleets Lane Poole Dorset BH15 3BT United Kingdom Attention: Chief Executive Officer 12 January 2016 1. Missing Sign beside Shower Buttons needed to prevent shocking customers with unexpected water temperature = reduction of your Salary Increments 2. Broken / Fallen Locker 27's Clothing Hanger needs Fixing Dear Sir/Madam, I hope this letter finds you well. I refer to the Photos Attached – Australia, Melbourne CBD, Melbourne Central Mall, Fitness First. 1. Imagine that as you approach the overhead shower in the sauna area, you are greeted by 2 buttons to control the water flow for the shower. However there are no sign to tell you which button is for the warm/hot water or cold water. As the water showered on you, you will most likely be shocked by the unexpected water temperature = negative customer experience = loss of more than one customer and his/her circle of influence = reduction of sales/profits = Most Importantly Significantly reduction of your salary Increments and reduced Bonus Payouts. 2. Would you please fix Locker 27 at Melbourne Central Mall = negative customer experience = loss of sales/profits. | ||||
