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| Keywords: Beer poured with half a glass of foam resulted in unhappy hotel experience RE: Beer poured with half a glass of foam resulted in unhappy hotel experience Dear Sir, I hope this letter finds you well. I refer to the Photos Attached – I enjoyed my hotel stay and the customer service of all Novotel Hotel, Citygate, Hong Kong, 26/12/2015, 12:44PM, Café, was great. However I was disappointed that half my beer glass was poured unskilfully with foam. The standard would be 2/5 of foam? The purpose of this feedback is to offer your staff to go for retraining to improve the service standards of your hotel to bring in more sales and profits. With more profits, this would greatly increase your salary increments and maximise your bonuses payouts. retail technology transportation signs foodanddrinks | ||||
